Role details

Business Critical Application Manager - Ticketing Solutions...

Abu Dhabi   •  Permanent

Bullet points

  • Fantastic opportunity to work on exciting initiatives with leading UAE employer
  • Must have experience in application development, ticketing solutions & frontend

About Our Client

This is a leading UAE organisation with numerous exciting projects and opportunities across the whole operation. They are consistently investing in new projects and initiatives and only ever look to secure the best talent available on the market to help deliver the vision and build for the future.

Job Description

  • Lead the design and delivery of business critical application and digital platforms that are in line with the industry best practices and that enables business to drive further benefits.
  • Responsible for business alignment and prioritisation of all projects on business critical systems.
  • Ensure change is managed effectively, reducing risk to the business.
  • Identify proactively new business functionalities that could create competitive advantages.
  • Provide ad-hoc reporting and decision support required for management decision processes.
  • Maximise applications performance by monitoring performance, troubleshooting application problems and outages and scheduling application upgrades and collaborating with IT teams on application architecture optimisation and applications security.
  • Contribute to pre-testing phase of development by evaluating proposals in order to identify potential problem areas, controlling the quality and make the appropriate recommendations.
  • Lead, train and support Application Managers in their daily activities as well as supporting other staff engaged in similar activities.
  • Determine, recommend and implement software upgrades for applications.

The Successful Applicant

  • Bachelor's Degree in Computer Science or IT
  • Oracle or Microsoft SQL Database certificate, as well as PMP/Prince 2 are highly desirable
  • 7+ years experience of application management with 3+ years experience of application development
  • 5+ years experience of digital platform management
  • Demonstrable, strong analysis skills are a must, along with application development management skills.
  • Understanding of potential impacts on cross functional processes
  • Strong understanding of latest UX best practices, user research and user journeys
  • Ability to lead and influence broad, cross-functional teams
  • Exceptional analytical, logical reasoning, strategic thinking and problem solving skills
  • Ability to readily learn and adapt to new technologies, industry practices and trends
  • Knowledge of Ticketing solutions
  • Knowledge of frontend solution such as B2C and Mobile Applications
  • Knowledge of Content management systems
  • Experience with Retail, F&B and B2B solutions
  • Experience in application integration management
  • Knowledge on marketing automation
  • Programming skills utilising C#,MS DotNet Framework , JavaScript , HTML 5 , AJAX and JQuery.
  • Good knowledge in GOF Patterns
  • Design and development of SSIS (SQL Server Integration Services), SSAS (SQL Server Analysing Service) and Reporting Services
  • Experience with data modeling tools, and major DBMS systems

What's on Offer

A key role in this exciting organisation will pay an attractive salary with fantastic benefits for the successful candidate.

Apply for this job

Click the Apply or LinkedIn button below or contact Ian Pollington on +97147090320 quoting job reference 21797
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