Role details

Customer Service and Logistics Specialist

United Arab Emirates   •  Permanent

Bullet points

  • Junior to Mid career level role
  • Customer Service and Logistics expericne in FMCG requried

About Our Client

My client is an international FMCG organisation and have been in the industry for over 15 years. They operate globally from USA, Europe, Middle East and Australia and have expertise in all areas on-board ready meals and snacks, including procurement, innovation, and packaging, design and logistics

Job Description

The role of Customer Service and Logistics Specialist will include, but not limited to the following:

  • Handles sales orders from customers. This includes orders receipt, acknowledgement, and input on the system
  • Aligns & communicates sales orders to different source units taking into consideration order time lines and respective production schedules
  • Updates & follow up on order status & shipping details while keeping all customers informed
  • Communicates and handles any deviation to customer orders in relation to quantity, timing, etc
  • Creates and publishes order prompt fulfilment and liaises with supply chain coordinators on order misses
  • Handles and sustains a good filing system of all customer orders in line with company policy guidelines for maintaining customer orders and written communication

The Successful Applicant

For the role of Customer Service and Logistics Specialist the ideal candidate must have the following:

  • Background of Customer Service/Logistics/Sales Operations is essential.
  • SAP/Oracle knowledge is preferable
  • Advanced excel user
  • Must come from an FMCG background
  • Maximum 5 years' experience in customer service and logistics

What's on Offer


Apply for this job

Click the Apply or LinkedIn button below or contact Tanya Kundra on +971 4709 0366 quoting job reference 20683
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