Role details

Food & Beverage (F&B) Operations Manager

Doha   •  Permanent

Bullet points

  • Restaurant management
  • F&B / Hospitality

About Our Client

Leading regional conglomerate with different business lines including Food & Beverage & Hospitality

Job Description

Oversee the restaurants' entire operations and maintenance activities;

Able to manage and develop large teams of managers , chefs and support staff to a high standard

Coordinates the day to day operations and strategy of the restaurants through regular site visits, effective communication and implementation of policies and procedures

Reviews , praises and motivates managers and exec chefs to achieve more through a - "Lead by example attitude"

Monitor quality and quantity of supplies and products and manage agreements and contracts with suppliers;

Continuously investigate and recommend ways to reduce costs, maximize resources and improve quality of services;

Coordinates with other departments to ensure operations are running effectively and the office teams are supporting to ensure units achieve no barriers when operating

Holds regular dept operations meeting

Is able to create action plans and strategies across the estate to increase sales, improve efficiency and develop the teams in all outlets.

Develops and implements training initiatives to further the brands whilst progressing the career of individuals at all levels.

Has full knowledge of the preparation and recipe elements of the entire brand and has mastery of the products, ingredients and cooking methods used to produce excellent, consistent food.

Visits the outlets on a regular basis through a combination of announced and unannounced visits

Can identify quality issues with produce and correct by coaching the teams.

Can give expert answers to questions related to each dish on the menu and how they are prepared.

Strives to constantly improve the quality of production and the skills of the chefs producing the dishes.

Has an excellent palate which can identify quality issues in produce and dishes - is always tasting and judging dishes before presenting them to the pass.

Ensure compliance with Health and Safety standards, impose legal regulations and maintain security plans and regular quality checks;

Achieve and exceed operational and sales objectives;

Monitor customer service standards and customer feedback;

Identify and resolve dysfunctions and determine systems improvements;

Coordinate with HR department to recruit, train and retain staff, communicate job responsibilities and conduct appraisals and performance reviews;

Explore new markets, opportunities and acquire new partners;

Suggest promotional and communications activities/events and implement approved marketing solutions;

Monitor competition and develop a good knowledge of the market and products to ensure competitive services;

Responsible profit and loss monitoring, product pricing and periodic forecasting/budgeting to achieve financial objectives;

Design and implement periodic business/actions plans and provide necessary reports and inventories for decision making and progress tracking;

Coordinate with the chef to design a competitive menu based on cost estimates;

The Successful Applicant

Educated to Masters Level in Hospitality/F&B or related subject

Min 10 years total experience as Operations Manager preferably in a well-known group based in the GCC (essential) operating in the F&B and Hospitality sectors

Proven track records of achievements in previous assignments

Able to give expert detailed answers to questions related to restaurant operations

A strong knowledge of service trends and training /development with evidence of creative ability

Able to demonstrate expert knowledge costing skills , P&L knowledge, financial control procedures and labor controls

Clear evidence of working way up from a restaurant manager - for that hands on approach to management

Demonstrated ability to work in a proactively diverse and inclusive organization

This may suit an individual ready to step up into the role of Operations manager, providing he has atleast 10 years experience. Candidates that have never worked in the GCC will not be considered.

What's on Offer

approx 25,000 QAR per month + performance bonus + end of service benefit

Apply for this job

Click the Apply or LinkedIn button below or contact Ben Ewbank on +974 4413 3508 quoting job reference 21072
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