Role details

Senior Technical Support - R&D - Home Care Products

Dubai   •  Permanent

Bullet points

  • Minimum 5 years' R&D experience with Home Care products
  • Customer support experience required

About Our Client

This organisation is a leading sustainable solution provider with a strong presence internationally and are now looking forward to only bring on board a high potential individual.

Job Description

  • Drive the implementation of global architecture in the countries and works to reduce the complexity of the product range by replacing local solutions where possible by globally approved solutions
  • Provide day to day support for customers, sales, marketing and supply chain
  • Competitor product analysis, claims support, business tender support, and helping improve quality and consistency / resolve product quality issues
  • Support field testing and implementation of new innovations
  • Technically support commercialization process for new and modified products (claims, label and PIS information, technical justifications for sales and customers)
  • Responsible for answering basic regulatory related queries from customers, sales, marketing and jointly with the regulatory affairs team
  • Maintain a business link with all operational functions in the countries
  • Ensure all products marketed by the business are understood properly, best practices collected, prepared, compiled and knowledge implemented in the countries

The Successful Applicant

  • Graduate or postgraduate in science or engineering
  • Minimum 5 years in the area of R&D and technical support
  • Strong experience in Home Care Product (cleaning, detergents, hygiene, etc.)
  • Solid understanding of multiple application areas and full understanding of product performance.
  • Must excel at oral/written communication at customer interface.
  • Knowledge of evaluation/analytical methods
  • Excellent people and leadership skills that will drive for business results and growth

What's on Offer

In addition to driving forward exciting initiatives within a great company, this fantastic opportunity

Apply for this job

Click the Apply or LinkedIn button below or contact Manpreet Kaur on +971 47090315 quoting job reference 22305
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