Clinc Operation Manager - Dammam

Dammam Permanent View Job Description
This role is responsible for leading the end-to-end operations of a flagship polyclinic in Dammam, ensuring clinical excellence, operational efficiency, and strong financial performance. You will manage a large multidisciplinary team while driving patient experience, compliance, and revenue growth
  • Be part of a fast-growing healthcare network.
  • Opportunity to take on a high-impact leadership role.

About Our Client

A leading healthcare and retail group in the region, operating a growing network of primary and ambulatory care clinics across Saudi Arabia.

The organization is focused on delivering accessible, high-quality outpatient care through a patient-centric and commercially driven model.

Job Description

Operational Management

  • Oversee end-to-end operations of the clinic, ensuring smooth and efficient service delivery
  • Manage patient flow, scheduling, and resource allocation to optimize utilization
  • Ensure high standards of patient experience and service quality
  • Support clinic setup, soft openings, and continuous operational improvements



Clinical Coordination

  • Act as a liaison between management and medical teams
  • Collaborate with physicians on clinical workflows and case discussions (non-practicing role)
  • Support implementation of clinical protocols and quality standards



Team Leadership

  • Lead and manage a multidisciplinary team of ~60-70 staff, including physicians, nurses, technicians, and administrative personnel
  • Oversee workforce planning, performance management, and staff development
  • Build a strong, collaborative, high-performing team culture



Financial & Performance Management

  • Own and drive clinic performance, including P&L responsibility
  • Monitor KPIs such as patient volumes, service utilization, and operational efficiency
  • Identify and implement initiatives to improve revenue and control costs



Compliance & Regulatory

  • Ensure compliance with healthcare regulations and accreditation standards in Saudi Arabia
  • Manage licensing, audits, and regulatory requirements
  • Maintain relationships with relevant authorities and insurance stakeholders



Stakeholder Management

  • Build and maintain relationships with government entities and insurance providers
  • Collaborate with internal leadership and head office teams



The Successful Applicant

A successful Clinic Operation Manager should have:

  • Bachelor's degree in a medical or healthcare-related field (Master's preferred)
  • Minimum 5+ years of experience in a managerial role within primary care, ambulatory care, or polyclinic settings
  • Saudi nationals preferred
  • Arabic language skills are mandatory
  • Proven experience managing a large outpatient healthcare facility
  • Strong understanding of healthcare regulations and accreditation in Saudi Arabia
  • Experience managing large, multidisciplinary teams
  • Exposure to P&L / revenue responsibility
  • Excellent leadership and stakeholder management skills
  • Currently based in Dammam or willing to relocate

What's on Offer

The role offers a competitive salary with benefits as per the law.

Contact
Komal Pamwani
Quote job ref
JN-042026-6996625

Job summary

Sector
Healthcare & Life Sciences
Subsector
General Manager
Industry
Healthcare / Pharmaceutical
Location
Dammam
Contract type
Permanent
Consultant name
Komal Pamwani
Job reference
JN-042026-6996625