Healthcare Operations Manager

Riyadh Permanent
  • Transformational business
  • Opportunity for growth

About Our Client

Top client specialize in the healthcare sector in the kingdom

Job Description

  • Supporting the Healthcare Sector Director to deliver the above in line with the Companies Vision, values and strategy, evidenced by accurate and timely reporting, clear communication.
  • Overseeing a multi-site with multi-disciplined teams ( hospitals, clinics, Pharmacies)
  • Build value and competitive advantage in the services across the business units of the sector
  • Driving visible service delivery by ensuring a high level of care is achieved evident by internal and external inspection outcomes
  • Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs are delivered
  • Setting, Implementing targets and support the quality and financial performance of each site , evident through growth in each site`s contribution and quality outcomes
  • Supporting bespoke training and development plans for the Healthcare sector teams across all business units evidenced by monthly one to ones, quarterly supervisions and annual appraisals
  • Implementing high morale and engagement and promoting a culture of outstanding performance & Excellent patient Experience journey
  • Attracting, engaging, retaining and developing talent within each Hospital monitoring recruitment processes, turnover & attrition in line with company policies and procedures, ensuring that right to KSA & International accreditation standards are adhered to
  • Developing and executing innovative approaches to maximize quality performance and regulatory outcomes
  • Delivering end to end Staff management processes (where appropriate) in partnership with HR
  • Maximizing profitability through revenue generation, expense control and ongoing market analysis
  • Demonstrating an understanding of the unique niche within the market, planning forward to sustain the viability of the Hospitals to local market needs
  • Ensuring regular and routine audit & leading to the development of action plans evidencing progress against prioritized actions
  • Conduct comprehensive audit & site visit with each Hospital. Conduct unannounced hours visits to Hospital once a month or more frequently if the risk is perceived or inferred.
  • Overall knowledge of Profit & Loss (P&L) business management (pricing, financial reporting, census measures, variance reports, labour reports, etc.)
  • Understands and utilizes the business intelligence reports/tools to manage and enhance our business operation
  • Attend and contribute to the corporate agenda, attending Quality Review Meetings and routine finance meetings and other meetings as required, sharing knowledge of the Hospitals
  • Ensuring Hospitals & all business units are safe by ensuring Health & Safety policies and best practice are embedded and adhered to

The Successful Applicant

  • 15 years of experience (At least 5 years in similar position in KSA )
  • Experienced in healthcare operations management, preferably within a hospital and polyclinic setting.
  • Proficient in strategic planning and resource optimization to ensure efficient operations.
  • Skilled in budget management and financial analysis to maximize profitability.
  • Strong leadership abilities to oversee and motivate a diverse team of healthcare professionals.
  • Experience in JCIA organizations is preferred

What's on Offer

competitive salary, be part of a transformational business

Lara Haidous
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Job summary

Healthcare & Life Sciences
Clinical Operations
Healthcare / Pharmaceutical
Contract type
Consultant name
Lara Haidous
Job reference