Save Job Back to Search Job Description Summary Similar JobsOpportunity to standardise and mature user servicesLeadership position within a growing IT functionAbout Our ClientThis opportunity is with a large organisation in the financial services sector, based in Dubai.Job DescriptionOwnership of user services and access controlsEnsuring consistent service quality and user experienceManaging support and service delivery teamsActing as a bridge between IT and business usersThe Successful Applicant12-15+ years' experience in user services or service managementCurrent banking experience in the GCC is essentialStrong stakeholder-facing and service leadership skillsExperience operating in regulated environmentsWhat's on OfferHighly visible role with direct business impactOpportunity to standardise and mature user servicesLeadership position within a growing IT functionContactJames JeffersonQuote job refJN-122025-6909018Job summarySectorTechnologySubsectorIT SupportIndustryFinancial ServicesLocationDubaiContract typePermanentConsultant nameJames JeffersonJob referenceJN-122025-6909018