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IT Support Specialist - Asset Management Firm

Dubai Permanent View Job Description
IT Support Specialist to deliver exceptional IT support within a high-profile corporate environment. Your role will involve providing tailored, proactive IT solutions to senior executives and business-critical departments.
  • A prestigious institution-based in Dubai, offering a professional environment
  • A minimum 7 years' experience in delivering white-glove IT support

About Our Client

A prestigious institution-based in Dubai, offering a dynamic and innovative environment for professionals.

Job Description

  • Provide high-end IT support across systems, software, hardware, and network-related issues, ensuring swift and efficient resolutions.
  • Offer specialised assistance in Windows Server, Active Directory, Windows 11, and cloud-based platforms such as Azure, and M365, ensuring smooth day-to-day operations.
  • Troubleshoot and resolve technical issues with a strong focus on network administration and security, ensuring minimal disruption to business.
  • Work closely with executive teams and high-priority departments, offering tailored IT support with a client-facing approach, maintaining a professional and polished service.
  • Ensure compliance with security protocols, and assist with data backups, system maintenance, and disaster recovery operations.
  • Document and track IT tickets, ensuring transparency and follow-up on ongoing issues.

The Successful Applicant

  • A minimum of 7 years in delivering white-glove IT support, preferably within law firms, asset management firms, or other high-end corporate sectors.
  • Strong background in network administration, system security, and troubleshooting across Windows Server, Windows 11, and Active Directory.
  • Experience with cloud computing platforms like M365 and Azure.
  • Must be adept at managing high-priority IT needs for senior executives and clients, offering tailored, hands-on support with professionalism.
  • Strong communication skills and a keen eye for detail, with the ability to adapt and excel in a fast-paced, dynamic environment.

What's on Offer

Joining this prestigious organisation provides an exciting opportunity to work within a high-calibre, professional environment. You'll have the chance to support executive-level teams while enhancing your technical expertise in a dynamic and forward-thinking corporate setting.

Contact
James Jefferson
Quote job ref
JN-032025-6689980

Job summary

Sector
Technology
Subsector
IT Support
Industry
Financial Services
Location
Dubai
Contract type
Permanent
Consultant name
James Jefferson
Job reference
JN-032025-6689980