Product Manager Airline Operations

Riyadh Permanent AED30,000 - AED50,000 per year
  • Newly established organization
  • Lead role in the growth of the travel sector

About Our Client

A leading and innovative airline company committed to providing exceptional travel experiences to our passengers.

Job Description

As a Product Manager - Operations, you will play a pivotal role in shaping and executing the operational strategies that drive the success of our airline. Leveraging your extensive industry experience and strategic mindset, you will lead the development, implementation, and continuous improvement of operational processes, services, and products that directly impact our overall performance and customer satisfaction.

Responsibilities:



  1. Operational Strategy and Planning:
    • Collaborate with cross-functional teams to define and execute comprehensive operational strategies aligned with the company's overall goals and growth objectives.
    • Identify key performance indicators (KPIs) and establish benchmarks to measure and track the effectiveness of operational initiatives.


  2. Product Development and Enhancement:
    • Lead the ideation, development, and enhancement of operational products, services, and processes that contribute to enhanced customer experiences, safety, and efficiency.
    • Conduct market research and competitor analysis to identify emerging trends, customer needs, and opportunities for innovation.


  3. Process Optimization:
    • Analyze existing operational processes to identify bottlenecks, inefficiencies, and areas for improvement.
    • Implement data-driven solutions to optimize processes, increase operational efficiency, and reduce costs.


  4. Project Management:
    • Plan, execute, and oversee the implementation of complex operational projects from concept to completion, ensuring timely delivery and successful outcomes.
    • Collaborate with cross-functional teams to ensure alignment, resource allocation, and effective project execution.


  5. Stakeholder Engagement:
    • Foster strong relationships with internal and external stakeholders, including aircraft maintenance, crew scheduling, ground operations, customer service, and regulatory bodies.
    • Communicate effectively with key stakeholders to ensure operational initiatives are well-understood, supported, and aligned with company goals.


  6. Risk Management:
    • Identify potential risks and challenges in operational processes and develop mitigation strategies to ensure the highest level of safety, compliance, and customer satisfaction.


  7. Team Leadership:
    • Provide mentorship and leadership to a team of operational professionals, fostering a collaborative and innovative work environment.
    • Promote a culture of continuous learning and development within the operations team.

The Successful Applicant

  • Bachelor's degree in Aviation Management, Engineering IT, or a related field. Master's degree is a plus.
  • Minimum of 7 years of experience in product management and operations within the airline industry.
  • Strong understanding of airline operations, safety regulations, and industry trends.
  • Proven track record of successfully leading and executing international product development.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Exceptional communication and interpersonal abilities, with the capability to engage and influence stakeholders at all levels.
  • Proficiency in project management tools, data analysis software, and Microsoft Office Suite.

What's on Offer

NC

Contact
Antoine Gordon
Quote job ref
JN-082023-6156835

Job summary

Sector
Technology
Subsector
Senior IT Management
Industry
Transport & Distribution
Location
Riyadh
Contract type
Permanent
Consultant name
Antoine Gordon
Job reference
JN-082023-6156835