Save Job Back to Search Job Description Summary Similar JobsOpportunity to lead a core support functionClear step-up leadership roleAbout Our ClientThis opportunity is with a reputable organisation in the financial services industry.Job DescriptionDay-to-day leadership of user support teamsManaging ticket flow, prioritisation, and escalationEnsuring service levels and response standards are metThe Successful Applicant8-10+ years' experience in IT supportMust currently be supporting a GCC bankPrior experience leading small support teamsStrong operational and people management skillsWhat's on OfferClear step-up leadership roleOpportunity to lead a core support functionStable, regulated environmentContactJames JeffersonQuote job refJN-122025-6908915Job summarySectorTechnologySubsectorIT SupportIndustryFinancial ServicesLocationDubaiContract typePermanentConsultant nameJames JeffersonJob referenceJN-122025-6908915