Technology Solutions and Automation - IT Director

Dubai Permanent View Job Description
You will play a pivotal role in leading the automation and implementation of digital processes across the organisation.
  • Exciting opportunity to join top firm in Dubai
  • Opportunity to use technology to propel operations and CX to greater heights

About Our Client

A successful company based in Dubai.

Job Description

  • Collaborate closely with senior business leaders to assess needs and identify opportunities to streamline and automate key business processes.
  • Develop a clear understanding of the company's operational goals and lead efforts to design and implement technology solutions that drive process efficiency.
  • Scout and evaluate emerging technologies and potential vendors to support the company's automation goals, ensuring alignment with overall business strategy.
  • Draft and manage Requests for Proposals (RFPs), focusing on securing technology partners that meet detailed business and technical specifications.
  • Direct the vendor selection process, partnering with internal stakeholders to identify the best fit and negotiate contracts, ensuring that agreements meet company requirements.
  • Drive the successful deployment of technology solutions, coordinating across departments to ensure timelines and budgets are met, while mitigating any project risks.
  • Oversee vendor relationships, ensuring service quality and compliance with agreed terms, and support seamless system updates and troubleshooting.
  • Regularly assess the effectiveness of implemented solutions, advising on refinements to support evolving business needs and enhance user satisfaction.
  • Report on project progress and performance to senior management, maintaining open communication with various departments to ensure alignment.

The Successful Applicant

  • Bachelor's degree in IT, Computer Science, or a related field.
  • Proven experience (10+ years) in technology roles, ideally in technology project management, system selection, and implementing automation and technology solutions across multiple industries.
  • Preference for candidates with experience leading sustained technology implementations, who have demonstrated commitment to long-term organisational goals rather than short-term roles or project stints.
  • Proven expertise in business process automation, vendor management, and project management, with a focus on enhancing Customer Experience.
  • Strong understanding of project and program management methodologies.
  • Excellent communication and people leadership skills, with a collaborative approach to working across functions.
  • Currently based in the UAE.

What's on Offer

This is a unique opportunity to join a leading organisation and play a key role at a growth stage. They offer a dynamic environment where you'll gain diverse experience, working alongside a supportive team

Contact
Ruwise Sheriff
Quote job ref
JN-102024-6575171

Job summary

Sector
Technology
Subsector
Senior IT Management
Industry
Technology & Telecoms
Location
Dubai
Contract type
Permanent
Consultant name
Ruwise Sheriff
Job reference
JN-102024-6575171