Save Job Back to Search Job Description Summary Similar JobsLead large-scale, customer-facing digital platforms10+ years driving digital product and channel performanceAbout Our ClientA technology-led organisation operating at significant scale within the UAE, focused on delivering advanced digital platforms and services across a complex and evolving ecosystem.The organisation plays a key role in driving digital transformation, with a strong emphasis on customer experience, platform adoption, and continuous innovation. It operates in a high-visibility environment where digital performance, usability, and engagement are critical to broader strategic success.Job DescriptionDefine and execute a digital channels strategy aligned with organisational prioritiesLead the development and continuous enhancement of web and mobile platformsDrive integration of products and services across digital channels with a strong focus on user experienceOversee mobile application development and release cycles across app storesMonitor performance KPIs and optimise channels using data insights and customer feedbackEnsure ongoing improvement of usability, accessibility, and engagementManage departmental budgets, performance, and resource allocationCollaborate with senior stakeholders and external partners across a complex ecosystemLead change initiatives and support ongoing transformation programmesBuild and lead high-performing, customer-focused digital teamsThe Successful ApplicantDefine and execute a digital channels strategy aligned with organisational prioritiesLead the development and continuous enhancement of web and mobile platformsDrive integration of products and services across digital channels with a strong focus on user experienceOversee mobile application development and release cycles across app storesMonitor performance KPIs and optimise channels using data insights and customer feedbackEnsure ongoing improvement of usability, accessibility, and engagementManage departmental budgets, performance, and resource allocationCollaborate with senior stakeholders and external partners across a complex ecosystemLead change initiatives and support ongoing transformation programmesBuild and lead high-performing, customer-focused digital teamsWhat's on OfferLeadership role within a high-impact, large-scale digital environmentOpportunity to shape and enhance widely used digital platformsExposure to complex ecosystems and high-visibility initiativesStrategic influence across customer experience and digital performanceLong-term career growth within a transformation-driven organisationContactIan PollingtonQuote job refJN-062026-7042766Job summarySectorTechnologySubsectorSenior IT ManagementIndustryTechnology & TelecomsLocationAbu DhabiContract typePermanentConsultant nameIan PollingtonJob referenceJN-062026-7042766
