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The Customer Excellence Manager will lead the post-sale customer services function, ensuring exceptional support and maintenance services for our clients. This role is pivotal in fostering long-term client relationships, enhancing customer satisfaction, and driving continuous improvement in service delivery.
The Commercial Performance Manager will be providing commercial, analytical, organisational and support to the CEO, who is himself responsible for 5 Regions (North America, Asia, Europe, Latin America and the UK). You will be making an important contribution to ensure that the business as a whole hits its commercial targets by providing Revenue Management & Commercial Analysis.
We are seeking a seasoned professional to drive sales, business development, and consulting initiatives within the oil & gas, refinery, and petrochemical sectors across the Middle East. The role combines commercial with technical advisory, working closely with regional clients to deliver value-added solutions.
The role provides a critical link between customers, sales, business development and management of client accounts. It requires that one be able to work as part of a team and willing to assist with all of the day-to-day operations inherent to a rapidly growing organization.
Drive Business growth and presence across Sub-Saharan Africa by managing distributor partnerships, leading commercial negotiations, and executing key account strategies.
Responsible for identifying Business Opportunities and with the clear target to becoming a trusted advisor / partner to the client, a large Telco provider in Qatar.
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